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WinterNode FAQ

Is WinterNode a registered entity?

Yes, we are! WinterNode is a brand name of HostVenom LLC, registered in the great state of New York. Our parent company has been operating since 2012 and has built brands consumers can depend on.

How does WinterNode provide Support?

Support is available through our client portal and our Discord.

How do you offer competitively priced hosting?

We make use of server-grade nodes backed by Intel Core i9-9900K and AMD Ryzen 7 3700X processors, DDR4 RAM, and NVMe SSDs for the best possible performance.

The reason that we can offer such low pricing is that we use company-owned hardware to support our hosting services. By using company-owned infrastructure, we are able to pass savings on to our valued customers - that's you!

What locations do you offer?

We have a number of locations around the world where we offer Game servers, and we own hardware in Chicago, Illinois where we provide VPS and Web Server services. You can find a full list of the locations we provide for each service below, as well as any notes for each location.

Game Servers

  • Chicago, Illinois, United States

    Company owned hardware

  • London, United Kingdom
  • Gravelines, France
  • Falkenstein, Germany
  • Helsinki, Finland
  • Sydney, Australia

    An additional charge of $2 USD is added when using the Sydney, Australia location.

Web Hosting

  • Chicago, Illinois, United States

    Company owned hardware

VPS

  • Chicago, Illinois, United States

    Company owned hardware

Why is my Trial Server pending?

To ensure all potential clients receive quality of service, we manually approve Trial Orders. Paid orders are automatically provisioned without Staff Intervention. If your service has not been activated within 12 hours, feel free to open a ticket.

Trials begin once your service has been activated, not when you order your service. Please remember Trial Services cannot be upgraded to a paid service and are not eligible for backup restoration.

Reach Out!

Have Questions? Need Help? Feel free to reach out!

Join our Discord